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The joys of outsourcing

THE British Airways IT crash was caused because inexperienced staff in India didn’t know how to kick-start the airline’s back-up system, sources have claimed.

The Indians dindu nuffin!

A second source close to Britain's national carrier told The Sun: "BA have had six major IT failures in 12 months, 12 months since outsourcing their IT.

"That's appalling. No major company should be in a position where 300,000 of its customers were stranded, with little to no information.

"A whole terminal having to be evacuated after most had checked in and then sent home without bags, staff stranded and being bused hours to hotels for the night."

What was British Airways thinking when they were outsourcing their IT to another continent? I'm sure they "saved" a lot of money.


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